Globally Connected





This strategic program unites leading BPO organizations from Cape Town, Durban, and Johannesburg, aiming to solidify South Africa's position as a premier global outsourcing partner. The Global Voice of CX and Braveah supports BPESA, CapeBPO, as well as the South African Government. This initiative is guided by Dennis Wakabayashi, The Global Voice of CX, reaching an audience of 500,000 CX professionals worldwide. It offers a locally managed, strategically designed approach to enhance your business objectives while amplifying South Africa's international presence.
We understand the importance of your individuality. This initiative is designed to support your business, not overshadow it. Here’s how:

Each partner’s messaging is customized to highlight their unique strengths. Your voice remains distinct while benefiting from the program’s collective reach.

Opportunities
By working together, we create a consistent presence in global markets, making it easier for potential clients to find and trust South Africa’s BPO capabilities.

Collaboration amplifies everyone’s potential. This program ensures collective visibility while focusing on individual success.

Monthly themes guide messaging, and custom content ensures that your business’s specific expertise is highlighted.

A dedicated team in Cape Town tracks engagement, shares insights, and refines the approach to help partners achieve better results.

Every partner receives tailored resources, including a personalized landing page to capture interest and track progress.

A unified posting schedule maintains visibility across social platforms while preserving each business’s unique messaging.

Join a collective effort to bring South Africa’s BPO expertise to a global audience.
Gain insights from performance data that help refine your approach.
Align with a program supported by government and industry leaders.
Access resources and guidance that would be costly to achieve independently.
Join a collective effort to bring South Africa’s BPO expertise to a global audience.
Gain insights from performance data that help refine your approach.
Align with a program supported by government and industry leaders.
Access resources and guidance that would be costly to achieve independently.

Each partner’s unique value proposition is front and center in their messaging.

A Cape Town-based team ensures the program reflects South Africa’s specific needs and strengths.

Led by Dennis Wakabayashi, the program connects you with an established global network of CX professionals.
Includes strategy, custom content, and collaboration support.
Optional publishing services to save time and simplify execution.
Be one of the 75 BPO leaders helping South Africa stand out as a global partner
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Help build trust in South Africa’s BPO sector while advancing your own goals.
Receive tools, resources, and strategies designed to help your business grow.

This initiative is built on the belief that collective efforts can support individual successes. By working together, we can show the world the unique strengths and value of South Africa’s BPO industry, creating opportunities for growth and lasting impact.

