Collaboration across

South Africa’s BPO

Industry: A Strategy for Global Success

Secure your place in this collaborative program. Join 75 BPO leaders in helping South Africa stand out as a trusted global partner in outsourcing.

Locally Driven,

Globally Connected

Locally Driven, Globally Connected

Uniting South Africa’s BPO Leaders for Greater Visibility

This strategic program unites leading BPO organizations from Cape Town, Durban, and Johannesburg, aiming to solidify South Africa's position as a premier global outsourcing partner. The Global Voice of CX and Braveah supports BPESA, CapeBPO, as well as the South African Government. This initiative is guided by Dennis Wakabayashi, The Global Voice of CX, reaching an audience of 500,000 CX professionals worldwide. It offers a locally managed, strategically designed approach to enhance your business objectives while amplifying South Africa's international presence.

Collaboration That Respects Your Unique Strengths

We understand the importance of your individuality. This initiative is designed to support your business, not overshadow it. Here’s how:

Showcasing Your

Business

Each partner’s messaging is customized to highlight their unique strengths. Your voice remains distinct while benefiting from the program’s collective reach.

Shared Efforts Create

Opportunities

By working together, we create a consistent presence in global markets, making it easier for potential clients to find and trust South Africa’s BPO capabilities.

Mutual Growth

Collaboration amplifies everyone’s potential. This program ensures collective visibility while focusing on individual success.

How the Program Works

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Personalized Content Strategy

Monthly themes guide messaging, and custom content ensures that your business’s specific expertise is highlighted.

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Feedback-Driven Optimization

A dedicated team in Cape Town tracks engagement, shares insights, and refines the approach to help partners achieve better results.

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Dedicated Partner Support

Every partner receives tailored resources, including a personalized landing page to capture interest and track progress.

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Consistent Platform Engagement

A unified posting schedule maintains visibility across social platforms while preserving each business’s unique messaging.

What You Gain

Improved Visibility

Join a collective effort to bring South Africa’s BPO expertise to a global audience.

Actionable Results

Gain insights from performance data that help refine your approach.

Credibility Through Collaboration

Align with a program supported by government and industry leaders.

Cost-Effective Strategies

Access resources and guidance that would be costly to achieve independently.

Improved Visibility

Join a collective effort to bring South Africa’s BPO expertise to a global audience.

Actionable Results

Gain insights from performance data that help refine your approach.

Credibility Through Collaboration

Align with a program supported by government and industry leaders.

Cost-Effective

Strategies

Access resources and guidance that would be costly to achieve independently.

Why This Program Works

Focused on Individual Strengths

Each partner’s unique value proposition is front and center in their messaging.

Locally Managed Expertise

A Cape Town-based team ensures the program reflects South Africa’s specific needs and strengths.

Global Recognition

Led by Dennis Wakabayashi, the program connects you with an established global network of CX professionals.

Investment Details

8,995 ZAR per month

Includes strategy, custom content, and collaboration support.

3,995 ZAR per month

Optional publishing services to save time and simplify execution.

How to Get Involved

01

Sign Up

Be one of the 75 BPO leaders helping South Africa stand out as a global partner

02

Contribute to the Bigger

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Help build trust in South Africa’s BPO sector while advancing your own goals.

03

Access Tailored Support

Receive tools, resources, and strategies designed to help your business grow.


Your Voice Matters


This initiative is built on the belief that collective efforts can support individual successes. By working together, we can show the world the unique strengths and value of South Africa’s BPO industry, creating opportunities for growth and lasting impact.

©2025 by Team Wakabayashi LLC. All Rights Reserved.